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What they’re talking about Melbourne Accident Care
I had no idea that I was eligible for a free replacement car until I contacted Melbourne Accident Care. The staff was professional and resolved everything efficiently. Absolute lifesaver.
Melbourne Accident Care provided me a replacement car at my door step and got me back on road within no time. Managed all the communication with the insurer and returned my car in mint condition. Great service.
I was stressed and had no clue about the due procedure. Melbourne Accident Care took control and managed everything back-and-forth for me with the insurer and repairer. The team really knew their stuff, Very Professional.
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See Frequently Asked Questions
How can I be eligible for a free replacement car?
If you were involved in a car crash and were not at fault, then the answer is - YES, you are eligible for an accident car replacement at no cost at all. Connect with us and we'll confirm it after eligibility check.
Where and when can I avail your services?
Our operational ours are from 09:00 AM to 09:00 PM from Monday to Saturday. On Sunday we stay closed. We are available through Call & WhatsApp on weekends too. You can also Email us anytime and our team will get back to you. From Melbourne CBD to greater Melbourne and suburbs nearby (5 KM radius) we proudly provide our services.
Who handles the insurance paperwork?
Melbourne Accident Care makes your life easier by handling all the paperwork for you. Our team will manage the entire process so you stay free from hassles and communications.
How can I avail car repair services?
To avail our repair services if you are not at fault Connect with us. Our in-house vehicle repair services using quality parts and qualified technicians, with lifetime warranty will be provided at no cost.
How much do I need to pay upfront?
Nothing, if you are not at fault. You pay $0 out of your pocket. We recover all the cost from at-fault driver's insurer. You'll be completely covered. All you have to do is contact us, and let it take over.
How quickly can I get a replacement car?
As soon as you contact our team at Melbourne Accident Care by phone, email or form - we will get back to you, complete a short eligibility test and provide a car at your doorstep.
What kind of a replacement car will I get?
Our fleet has multiple cars available on the go and we'll try our best to provide you a like-for-like vehicle based on what you were driving before. For further information about our fleet feel free to click Contact Us icon on lower right corner of your screen and Call or WhatsApp us.
Do I need to return the vehicle with a full fuel tank?
Yes, all our cars are delivered to you with a full fuel tank and need to be returned to us likewise. If a car is not returned with a full fuel tank, additional charges may be charged from the customer.
he moment I reached out Melbourne Accident Care their team guided me and took control of the situation. Everything was smooth and completely stress-free at my end. Highly Recommended!