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our work process
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About Us | Melbourne Accident Care
Who We Are
At Melbourne Accident Care, we aim to make the process hassle free to help you take the stress out of post-accident recovery. Serving greater Melbourne and nearby suburbs proudly and passionately. We specialise and provide Free Replacement Cars, End-to-End Claim Management, and professional In-House Repairs - that too at no cost to not-at-fault drivers.
Accidents can be stressful, especially when you have to deal with all the paperwork and insurance companies that too without a vehicle. That's where we jump in.
Accidents can be stressful, especially when you have to deal with all the paperwork and insurance companies that too without a vehicle. That's where we jump in.
Getting you Back on Road
Before you even Know it
our network
We work with all insurance companies
Frequently Asked Questions
How can I be eligible for a free replacement car?
If you were involved in a car crash and were not at fault, then the answer is - YES, you are eligible for an accident car replacement at no cost at all. Connect with us, and we'll confirm it after the eligibility check.
Where and when can I avail your services?
Our operational hours are from 09:00 AM to 05:00 PM from Monday to Saturday. On Sunday, we will be closed. We are available through Call & WhatsApp on weekends too. You can also email us anytime, and our team will get back to you. From Melbourne CBD to greater Melbourne and the suburbs nearby, we proudly provide our services.
How can I avail myself of car repair services?
To avail our repair services if you are not at fault, connect with us. Our in-house vehicle repair services, using quality parts and qualified technicians, with a lifetime warranty, will be provided at no cost.
How much do I need to pay upfront?
Nothing, if you are not at fault. You pay $0 out of your pocket. We recover all the costs from the at-fault driver's insurer. You'll be completely covered. All you have to do is contact us, and let it take over.
How quickly can I get a replacement car?
As soon as you contact our team at Melbourne Accident Care by phone, email or form, we will get back to you, complete a short eligibility test and provide a car at your doorstep.
What kind of replacement car will I get?
Our fleet has multiple cars available on the go, and we'll try our best to provide you with a like-for-like vehicle based on what you were driving before. For further information about our fleet feel free to click Contact Us icon on the icon seen on the lower right corner of your screen and call or WhatsApp us.